Terms & Conditions

Welcome to Co.Lab Cosmetics. By accessing or using our website ([your store URL]) and purchasing products from us, you agree to the following Terms & Conditions.

1. General

  • Co.Lab Cosmetics reserves the right to update these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

  • It is the customer’s responsibility to review the Terms regularly.

2. Use of the Website

  • You agree to use the website only for lawful purposes.

  • You may not reproduce, distribute, or modify any content without prior written consent from Co.Lab Cosmetics.

3. Product Information

  • All product descriptions, pricing, and availability are provided in good faith but may be subject to change without notice.

  • We make reasonable efforts to ensure accuracy but do not guarantee that product images, colors, or descriptions are exact.

4. Orders & Payments

  • Payment is processed via Shopify Payments (Stripe) and includes Visa, Mastercard, Apple Pay, and other supported methods.

  • By placing an order, you confirm that all information provided is accurate.

5. Shipping & Delivery

  • Products are shipped from our fulfilment centre in China. Estimated delivery times are provided in our Shipping Policy.

  • Delivery times are estimates and may vary.

6. Returns & Refunds

  • Please refer to our Returns & Refunds Policy.

7. Limitation of Liability

  • Co.Lab Cosmetics is not liable for any indirect, incidental, or consequential damages arising from the use of the website or products purchased.

  • We are not responsible for delays, losses, or damages during shipping outside of our control.

  • Our liability is limited to the purchase price of the product(s) purchased.

8. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.